Skip to content

Lowest Shipping Guarantee Easy 30-day returns Earn points on every order

ReorderMy Items
0$0.00

I received the wrong item

Updated November 2026 · 1 min read

The short version

  • Email info@living.fit with three photos: the item (showing the logo), the shipping label, and the box.
  • There's no cost to you to fix a wrong item.

Sometimes a carrier delivers someone else's package, or an item is picked incorrectly. Either way, we'll fix it.

Send us

  • A photo of the item you received, showing the logo
  • A photo of the shipping label on the box
  • A photo of the box with any markings

Email them to info@living.fit with your order number.

Was this article helpful?
Still need help?

Monday–Friday, 9am–5pm Central. Include your order number.

Email us

Related articles