Living.Fit Store Reviews
Nothing is more important than the experience our customers have ordering from us. The reviews on this page reflect real customer experiences across the entire Living.Fit marketplace.
Living.Fit is a curated fitness marketplace built for people who want quality, not clutter.
With over 100 trusted brands hand-selected for durability, performance, and real customer feedback, every product we carry has earned its place. No knockoffs. No copycat listings. No endless scrolling.
Why people trust Living.Fit:
• 100+ vetted fitness brands chosen for quality and performance
• Real, marketplace-wide customer reviews
• No knockoffs or copycat listings
• Responsive, US-based customer support
• Clear guidance so you buy right the first time
Instead of guessing, you get clear recommendations, helpful education, and the confidence to choose the right equipment once it arrives.
1. After placing the order I was expecting a confirmation but No! Nothing! Weird! Suspicious!
2. Getting back on their website the cart was not updated and it showed differently multiple times and finally the cart was empty.
3. Why I visited the website multiple times? There's No responses from the Live Chat at all even nothing the next day. Isn't it ironic? So I started to decide the order cancellation based on 1 & 2.
3. No responses for the previous messages or processing the cancellation.
And the transaction is pending through the coming Monday. Otherwise no signs of updates on the order from them.
We’re sorry to hear about your experience and understand why this was frustrating.
Order confirmations are sent automatically immediately after an order is placed, and we have not received reports of this issue from other customers. We recommend checking your spam or promotions folder, and also confirming that there wasn't a typo in the email address entered at checkout, as either of these can prevent the confirmation from being received.
Regarding the lack of response, yesterday was a federal holiday in observance of Independence Day, so our team was out of the office. We apologize for the delay and appreciate your patience. Please rest assured that taking care of our customers is our highest priority, as reflected in the thousands of 5-star reviews we've earned. Our team will be following up with you shortly to address your concerns and ensure everything is resolved.
Thank you for bringing this to our attention, and we appreciate the opportunity to make this right.
UPDATE: We have reached out a few times after the holiday. We have not heard back from you and the order shows it was delivered within a couple days of ordering. If there is anything else you need from us, please feel free to respond to our emails.
Easy purchase process, reasonable delivery and quality prodiy
Thank you Vanessa! We appreciate the kind words
Love my new gym floors. They are very sturdy and work amazing to keep me from sliding around. Delivery was quick.
Love seeing the setup! Glad they're doing their job and that everything arrived quickly. Thanks for the review!
The staff at Living Fit are amazing to deal with. They have helped me with some workout ideas
We appreciate it Brian! That means a lot to our team. We're always here to help
easy ordering and fast delivery.
We appreciate it Mike!
Great customer service and great flooring
Thanks for your review of our store!
Good customer service.
Thanks for your purchase and for sharing! Tag us on social media as @living.fit, we love to reshare!
Good customer response when I mentioned that I submitted the wrong address for delivery, however, after I was told my address was corrected, it did not change on the site and it went to the incorrect address.
You should be able to edit your purchase and delivery information on your site.
UPDATE November 30, 2025. We have implemented an easy way for customers to edit their address for up to two hours after an order is placed. This can be done from the post purchase email you receive, the Order Confirmation page or when you login to your Order History: https://account.living.fit/orders
ORIGINAL REPLY
Thank you for taking the time to share your feedback. We really appreciate it, and I want to clarify what happened with your address change so you know exactly where things went wrong.
When you reached out, our team let you know that we would do our best to update the address. Because this item ships directly from one of our third-party partners, we are not able to edit the order ourselves once it enters their system. In this case, the vendor shipped the package very quickly, which meant the address could not be updated in time even though we tried to intervene before it went out.
We understand how frustrating this is, and we are reviewing how we communicate these situations so expectations are clearer moving forward. We are also exploring better ways to allow address updates when possible, although this can vary based on the vendor.
If there is anything else we can do to help with this order, please let us know. We want to make it right.
Shopping was easy and straight forward. Discounts auto applied and everything was hassle free!
We appreciate you Wesley!
Great item to have. Makes a big difference in my life . Where were you guys years ago? I Love it. I’m a lifetime customer
its so easy to work with Living.Fit, easy site navigation and prompt service
Excellent customer service. Ordered 2 sets of resistance bands, they only sent one. A simple email and they fixed it without question.
The site is my one stop shop for everything involving fitness. Easy to navigate and user friendly.
Lots of good programs to choose from! I had to narrow down the selections to one, but may be back for others!
Great place to shop for quality product with a great deal.
Living.Fit offers very high-quality yet reasonably priced gym equipment. I'm very pleased with my purchase of a barbell from the shop. The item shipped quickly and was delivered without any issues. I also enjoy Living.Fit's humorous emails!