Only part of my order arrived
The short version
- Orders with several items often ship in separate boxes, sometimes from different warehouses.
- Each box has its own tracking number. Check all of them.
- Dumbbell sets are often split into several boxes that arrive on different days.
What to do
- Open your shipping emails or your account and check every tracking number on the order.
- If a package is still moving, it's on its way.
- If a package shows no movement, a problem, or was never shipped, email info@living.fit with your order number and the missing item.
Flooring has its own timeline. See shipping times for flooring orders.
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