Where is my order?
The short version
- Open your account to see every order and its tracking.
- Your shipping email has a tracking number for each package.
- “Label created” means the label is printed. It does not mean the carrier has the package yet.
Check your order status
- Sign in to your account with the email you used at checkout.
- Open the order to see its status and tracking links.
- Click a tracking number to see the carrier's latest scans.
Track with the carrier
- UPS numbers start with 1Z: ups.com/track
- FedEx: fedex.com/fedextrack
- USPS (often used for resistance bands): tools.usps.com
You can also paste any tracking number into a search engine.
Ordered gym flooring?
Use the arrival window in your order emails. Today's dates on the product page apply to new orders and don't change yours. See shipping times for flooring orders.
Tracking hasn't moved?
If tracking shows no movement for several business days, or your arrival window has passed, email info@living.fit with your order number.
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Monday–Friday, 9am–5pm Central. Include your order number.