What Customers Say About Living.Fit
Nothing is more important than the service our customers receive. The reviews on this page are reviews from customers about their experience with ordering from Living.Fit across products from our entire catalogue.
Living.Fit is a curated fitness marketplace built for people who want quality, not clutter.
Every product on Living.Fit is selected on purpose, from verified brands we trust, with real reviews and a proven track record. No knockoffs. No copycat products. No low-quality gear competing for your attention.
Instead of endless scrolling, we focus on guidance. Clear recommendations, helpful content, and practical education to help you choose the right equipment the first time and use it with confidence once it arrives.
Living.Fit is for people who care about what they buy and how they train. Fewer products, better decisions, and a shopping experience designed to respect your time.
Puzzling online shopping experience 1. After placing the order I was expecting a confirmation but No! Nothing! Weird! Suspicious!
2. Getting back on their website the cart was not updated and it showed differently multiple times and finally the cart was empty.
3. Why I visited the website multiple times? There's No responses from the Live Chat at all even nothing the next day. Isn't it ironic? So I started to decide the order cancellation based on 1 & 2.
3. No responses for the previous messages or processing the cancellation.
And the transaction is pending through the coming Monday. Otherwise no signs of updates on the order from them.
We’re sorry to hear about your experience and understand why this was frustrating.
Order confirmations are sent automatically immediately after an order is placed, and we have not received reports of this issue from other customers. We recommend checking your spam or promotions folder, and also confirming that there wasn't a typo in the email address entered at checkout, as either of these can prevent the confirmation from being received.
Regarding the lack of response, yesterday was a federal holiday in observance of Independence Day, so our team was out of the office. We apologize for the delay and appreciate your patience. Please rest assured that taking care of our customers is our highest priority, as reflected in the thousands of 5-star reviews we've earned. Our team will be following up with you shortly to address your concerns and ensure everything is resolved.
Thank you for bringing this to our attention, and we appreciate the opportunity to make this right.
UPDATE: We have reached out a few times after the holiday. We have not heard back from you and the order shows it was delivered within a couple days of ordering. If there is anything else you need from us, please feel free to respond to our emails.
Easy purchase process Easy purchase process, reasonable delivery and quality prodiy
Thank you Vanessa! We appreciate the kind words
Love my new gym floors Love my new gym floors. They are very sturdy and work amazing to keep me from sliding around. Delivery was quick.
Love seeing the setup! Glad they're doing their job and that everything arrived quickly. Thanks for the review!
The staff at Living Fit are amazing to deal with The staff at Living Fit are amazing to deal with. They have helped me with some workout ideas
We appreciate it Brian! That means a lot to our team. We're always here to help
easy ordering and fast delivery easy ordering and fast delivery.
Great service for my new MVRK rucking Great service for my new MVRK rucking vest!
best workout gloves around!!!!!!!!!!!!
Great customer service! Great customer service and great flooring
Thanks for your review of our store!
Thanks for your purchase and for sharing! Tag us on social media as @living.fit, we love to reshare!
Should be able to edit your purchase and delivery information on the site. Good customer response when I mentioned that I submitted the wrong address for delivery, however, after I was told my address was corrected, it did not change on the site and it went to the incorrect address.
You should be able to edit your purchase and delivery information on your site.
UPDATE November 30, 2025. We have implemented an easy way for customers to edit their address for up to two hours after an order is placed. This can be done from the post purchase email you receive, the Order Confirmation page or when you login to your Order History: https://account.living.fit/orders
ORIGINAL REPLY
Thank you for taking the time to share your feedback. We really appreciate it, and I want to clarify what happened with your address change so you know exactly where things went wrong.
When you reached out, our team let you know that we would do our best to update the address. Because this item ships directly from one of our third-party partners, we are not able to edit the order ourselves once it enters their system. In this case, the vendor shipped the package very quickly, which meant the address could not be updated in time even though we tried to intervene before it went out.
We understand how frustrating this is, and we are reviewing how we communicate these situations so expectations are clearer moving forward. We are also exploring better ways to allow address updates when possible, although this can vary based on the vendor.
If there is anything else we can do to help with this order, please let us know. We want to make it right.
Shopping was easy and straight forward Shopping was easy and straight forward. Discounts auto applied and everything was hassle free!
We appreciate you Wesley!
Back to life Great item to have. Makes a big difference in my life . Where were you guys years ago? I Love it. I’m a lifetime customer
great tp work with! its so easy to work with Living.Fit, easy site navigation and prompt service
Excellent customer service. ... Excellent customer service. Ordered 2 sets of resistance bands, they only sent one. A simple email and they fixed it without question.
One stop shop!!!! The site is my one stop shop for everything involving fitness. Easy to navigate and user friendly.
Lots of good programs offered Lots of good programs to choose from! I had to narrow down the selections to one, but may be back for others!
Great, affordable Quick delivery and lots of great content
Don't think twice give it a try and be amazed Great place to shop for quality product with a great deal.
good customer service Good customer service when there was issues with the dumbbells.
A Great Store to Purchase Gym Gear Living.Fit offers very high-quality yet reasonably priced gym equipment. I'm very pleased with my purchase of a barbell from the shop. The item shipped quickly and was delivered without any issues. I also enjoy Living.Fit's humorous emails!
Good choice for gym needs. So far living.fit has been a good experience, I was looking for gym flooring and they had exactly what I needed. Now only waiting on discounts to buy more flooring.
Smooth transaction Super smooth transaction, really couldn't ask for more!
Fantastic band set Incredible Value and performance. The bands come in various colors and widths and the build quality is top tier. Highly recommended.
Fast shipping and easy to use Fast shipping, easy to use website, got me exactly what I needed
Orange Drop Bag: Race Day Ready
Streamline your race day transitions with the Orange Mud Drop Bag. Designed for triathlons, ultra-running, and adventure races, this bag keeps your essentials organized, accessible, and protected, ensuring seamless transitions from start to finish.
Organized & Accessible Transitions
The bag's intuitive design ensures quick access to your gear when every second counts. Strategically placed compartments allow you to separate clothing, nutrition, and accessories, eliminating frantic searching in transition areas.
Durable & Race-Proven
Built from robust, race-tested materials, the Orange Drop Bag is designed to withstand the rigors of race day. Its durable construction protects your gear from the elements and the chaos of busy aid stations or transition zones. Focus on your performance, knowing your essentials are secure and ready.
16" Wide x 19" Tall and made of a 5 Mil, LDPE, orange transparent plastic. Plus you have your name, bib, checkpoint, and event areas on the bag for easy fill in too.
Frequently Asked Questions
What size is the Orange Mud Drop Bag?
The bag measures 16" wide x 19" tall, providing ample space to organize clothing, nutrition, and accessories for race day or training events.
Is the Drop Bag waterproof or durable?
Yes. Made from 5 Mil LDPE orange transparent plastic, it is race-tested and durable enough to help protect your gear from the elements and rough handling.
Can I personalize the bag with my information?
Absolutely. Each bag includes designated spaces for your name, bib number, checkpoint, and event details for easy labeling and smooth race-day organization.
What types of events is this bag best for?
The Drop Bag is ideal for triathlons, ultra-running events, adventure races, or any competition where quick access to gear and efficient transitions are essential.
How do I clean or maintain the Drop Bag?
Simply wipe it down with a damp cloth and mild soap if needed. Avoid harsh chemicals or machine washing to maintain durability and keep it ready for your next event.
