Offline mode and video playback problems
The short version
- Download a workout before you go somewhere with weak internet.
- In the app, downloaded workouts are under Offline Workouts in the menu.
- Progress from offline workouts saves when you reconnect.
- For playback problems, use Safari, Chrome or Firefox and update your device and browser.
Download one plan at a time and remove it when you're done to save space.
Was this article helpful?
Still need help?
Email us
Monday–Friday, 9am–5pm Central. Include your order number.













